Event Detail

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CSAE September PEAK Luncheon         

Member Retention Strategies from the Trenches

J. Scott Douglas
Sr. Director, Membership and Business Development
National Strength and Conditioning Association (NSCA)

September 13, 2018
10:00 AM: Pre-Luncheon Discussion (CSAE Professional Members Only)

10:45 AM-11:15 AM: You Belong Here-Orientation
11:00 AM: Luncheon Registration and Networking
11:30 AM: Lunch
12:15 PM: Program
Wellshire Events Center
3333 South Colorado Blvd, Denver, CO 80222


Ever feel like you’re so busy serving members that you don’t have the time or energy to talk with them? That was me 2 years ago, when our member numbers were in decline and I was on the hunt for silver-bullet strategies to retain new members. The conviction came when I realized I wasn’t saying “thank you” nearly enough or listening to those who had supported our association through thick and thin. I’ll share what we are doing now to better listen, connect and retain our members.

About Our Presenter

Scott Douglas is the Senior Director of Membership and Business Development at the National Strength and Conditioning Association. His professional focus is on member advocacy and communication initiatives, streamlining processes and maximizing volunteer engagement. Based in Colorado Springs but originally from LA, Scott has a diverse background in marketing communication, international business development and teaching adult learners.


Pre-Luncheon Discussion—
Improving Transportation Infrastructure
to Advance our Economy (10:00 AM-11:00 AM)

10:00 AM-11:00 AM (An exclusive extra for professional members only; no guests or associate members please)

Michael Gifford, MPA, IOM, President
AGC of Colorado


Transportation Funding Initiative 153 submitted 198,000 signatures on Au 6to get on the Nov. 2018 ballot. The initiative proposes to add $1.1B a year in funding and a $6B bond to accelerate critical transportation projects like I-25 and I-70 widening, as well as many local roads. Learn what’s in the proposal and how you can help achieve the transportation system Colorado deserves.




You Belong Here (10:45 AM-11:15 AM)

Orientation to CSAE for New and Existing Members

If you are new to CSAE or if you simply want to learn more about the benefits of being a CSAE member and the services we have to offer to you, join us for this brief orientation to CSAE. You'll learn how to get more from your membership as well as meet some members you may not know.

The Details
When: September 13

10:00 AM-11:00 AM: Pre-Luncheon Discussion (CSAE Professional Members Only)
10:45 AM-11:15 AM: You Belong Here-Orientation
11:00 AM: Registration and Networking
11:30 AM: Luncheon
12:15 AM: Presentation

Where: Wellshire Events Center, 3333 South Colorado Blvd, Denver, CO 80222





$49.00 for CSAE Members (After September 11: $59.00)
$69.00 for Non-CSAE Members (After September 11: $79.00)
$20.00 for Students (Must be full time student at a recognized college or university


CAE Credit

Pre-Luncheon Discussion: 1 Hour
Luncheon Presentation: 1 Hour

Cancellation/Refund Policy
All registration cancellations and refund requests must be made to email at jt@csae.org 2 days prior to the event. Refunds will not be given for no-shows. Substitutions of registrations are permitted. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution.

Consent to Use of Photographic Images and Name
I understand that at this event or related activities, I may be photographed/videotaped. I agree to allow my photo or video to be used for any legitimate purpose by the sponsors, presenters or organizers. I give permission to CSAE to copyright, display, publish, distribute, use, modify, print and reprint such images in any manner whatsoever related to CSAE, including and without limitation, publications, advertisements, brochures, website images, or other electronic displays and transmissions.


Non-Members use the "Register Now" button.